1. Information we collect
We collect the minimum information needed to operate the service: parent account information (name, email), child profile information (first name, grade, country), and learning activity (answers, time spent, mistakes). Payment information is processed by our payment provider and never stored on our servers.
2. How we use information
To personalize the learning experience, generate progress reports, improve the platform, and contact parents about their account. We do not sell personal data and we do not show third-party advertising to children.
3. Children's privacy
Accounts are created and managed by parents or legal guardians. We follow COPPA-aligned practices for users under 13. See our Children's Privacy Policy for full details.
4. Data sharing
We share data only with service providers (hosting, email delivery, payment processing, AI inference) under strict confidentiality, and where required by law.
5. Data retention & deletion
From the parent dashboard you can download an in-app JSON snapshot and queue an export or deletion request for a person to review. We do not auto-wipe accounts from that button. You can also contact us. We keep learning activity while the account is active so missions and reports can work.
6. Security
Data is encrypted in transit. Access is restricted. No security program is perfect — we will notify you of incidents as required by law.
7. Emails
We send account and support email. A short weekly progress email can send when you opt in and the operator has enabled Resend plus the weekly email flag. A simple text PDF of this week is available from Parent → Reports. Daily emails are not live. Saving a preference is not a promise that mail is going out until those switches are on.
8. Your rights
Depending on your region (GDPR, UK GDPR, CCPA and others) you may have rights to access, correct, port, and delete personal data. Contact us to exercise these rights.
9. Contact
For privacy questions, use the Contact page.
Questions? Contact us or email support@aimathcoach.com.