Policies

Refund Policy

Fair and straightforward refunds for paid subscriptions.

Effective 14 August 2026
These pages describe how we run the product today. They are written in plain language for families. Have a lawyer review them if you need jurisdiction-specific advice.

14-day free trial

You will not be charged during the 14-day free trial, and no card is required to start. When the trial ends you can keep using the product or choose a paid plan in Parent → Subscription. We do not lock accounts automatically.

Monthly subscriptions

You can cancel anytime. Cancellations stop the next renewal — the current billing month is not pro-rated by default.

Annual subscriptions

Annual plans are refundable within 14 days of the initial purchase if used minimally. After 14 days, refunds are at our discretion.

How to request a refund

Use the Contact page with the email on the parent account. We aim to reply within one business day. Refunds, when granted, go back to the original payment method via Stripe.

Exceptions

We may decline refunds in cases of abuse, fraud, or repeated refund requests.

Questions? Contact us or email support@aimathcoach.com.